Category Archives: JOB OPPORTUNITIES

Client Services Agent – Intern / Contract

What we do:

Innervation PAN African Payments is a leading PCI-compliant payment and

switching business with over 20 years domain experience in providing streamlined,

integrated payment solutions and value-added services to all tiers of retailers, as well

as the broader financial services sectors in South Africa, Lesotho, Swaziland,

Namibia, Botswana, Zambia and Kenya.

Our Vision:

To be the preferred provider and enabler of innovative payment, customer

engagement and value added services to retail, financial services providers and

mobile network operators in Africa, primarily by utilising our own enablement IP for

transaction acquisition and omnichannel integration, that adds value to our customers and their consumers alike.

Our Focus:

We are focused on the following Payment and Value Added Services across all

channels:

  • Payments

o Card transaction processing and switching (integrated / standalone terminal)

o Alternative payments – Mobile / QR etc

o Compliance based payment solutions

o Payment Insights

  • Customer Engagement: Gift Card, Virtual Vouchers & Loyalty, e-Receipting, Shopper

Marketing & Insights

  • Commodity VAS: Airtime & Virtual Products
  • Recon and Settlement
  • Card and Account Management

What we believe in:

Teamwork

Integrity

Learning

Accountability

Innovation

Fun

Job Description

To provide client services & support to the Innervation client base in a multi-channel

contact centre environment. To assist clients in confirming transactions, logging pin

pad replacements and logging queries and issues on Synergy to escalate to the

relevant department. To provide first call resolution by transferring calls to relevant

departments, taking messages and escalating to department managers in urgent

cases. To make courtesy calls to get client satisfaction feedback.

Duties

Duties will include, but not be limited to:

  • Inbound:

o Answer inbound calls within SLA.

o Log calls in Synergy and escalate to the relevant department.

o First line resolution i.e. assists with immediate resolution.

o Log and follow up on pin pad replacement calls to banks.

o Assist merchants with transaction queries and escalate complex issues to

Recon.

  • Outbound:

o Make follow up calls to merchants and banks on outstanding queries and

provide relevant feedback as logged on Synergy.

o Make courtesy calls to determine client satisfaction and log feedback on

Synergy. If issues are raised during these calls, log the queries on Synergy and

escalate to the relevant departments.

  • Screen incoming e-mails on Synergy within agreed SLA i.e. read the e-mail description,

add the client name and contact person, amend the severity, category and call status,

then confirm with client and get line manager approval to log to the relevant department.

  • Ensure that e-mails are logged under correct department & call category.
  • Answer and action calls according to the Innervation quality assessment document i.e.

follow the template:

o Store Name

o Store Contact Person

o Store Telephone Number

o Store Merchant Number

o How many tills does the store have

o Affected Till(s)

o Error Code

o Card Type (Chip or Non Chip & Bank Name)

o Issue

o Serial Number

  • Log e-mails according to the Innervation quality assessment document i.e. follow the

template:

o Store Name

o Store Contact Person

o Severity

o Categories

o Subcategories

o Ensure that calls and emails are correctly logged in Synergy with relevant feedback and/or comments.

  • Complete allocated weekly and daily reports for clients.
  • Assist other departments in making outbound calls to clients e.g. to get approval for

testing issues and to ensure client satisfaction on resolution, or to get serial numbers for

Procurement, etc.

  • Call customers to confirm details and to get missing information.
  • Call-logging process.
  • Escalation process.
  • Pin Pad replacement process i.e. e-mail the banks, follow up telephonically and provide

feedback for every interaction.

  • Update journals when required.

Key skills and experience:

  • Matric (NQF level 4)
  • 1 – 2 years’ client services and multi-channel call centre experience
  • Excellent communication skills (Verbal & written)
  • Administration
  • Telephone
  • Listening
  • Decision making
  • Basic MS office

The Package

  • Internship for three months, after success one-year contract with possibility of

permanent appointment with benefits

Additional Requirements

  • IT industry experience would be beneficiary

Contact

Suitably qualified applicants are requested to submit a detailed CV by email to

humancapital@innervation.co.za. Kindly note that only short listed candidates, who

Meet the position requirements, will be invited to participate in an interview.

https://apply.indeed.com/indeedapply/s/reminderView

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Content converters – Master Maths Head Office

Somerset West

Western Cape

Job detailsJob

TypeContractQualifications

Education:

  • High School (matric) (Required)

Location:

  • Somerset West (Required)

Language:

  • English (Preferred)
  • Afrikaans (Preferred)

Full Job Description

We are hiring content converters! 

Master Maths is upgrading to Unity Software (a leading game development platform) and we need your help!

Multiple entry level positions available on a one year contract! 

Your day to day duties will include:

  • Identifying the differences between existing Flash lessons and the converted Unity lessons due to incomplete/incorrect automated conversion.
  • Ensuring that the layout of the lesson in Unity matches the old Flash lesson as closely as possible.
  • Adding/editing content, that was not converted correctly, according to a strict methodology.

The work will be conducted at our offices in Somerset West. There is no option for remote work. 

Soft skills required:

  • Attention to detail.
  • Good command of Afrikaans and English languages.
  • Excellent computer skills.
  • Punctual and reliable.
  • Able to work timeously and methodically.
  • Someone who takes pride in their work.

Requirements:

  • 12 certificate.

Advantageous:

  • Matric Mathematics or Physical Science.
  • Knowledge of Flash or Unity Software.

Submit the task along with your CV and scanned matric certificate. Only applicants who submit all three will be considered (submit as one document).

Job Type: Contract

Education:

  • High School (matric) (Required)

Location:

  • Somerset West (Required)

Language:

  • English (Preferred)
  • Afrikaans (Preferred)
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Rio Tinto : Bursary /Scholarship

Closing Date 31 May 2020

Certified Top Employer for 4 consecutive years, located in the Kwa-Zulu Natal province, Richards Bay Minerals (RBM) is part of the Rio Tinto Group and is an internationally recognised sand mining and mineral processing operations leader and one of the world’s foremost producers of titanium minerals, high purity pig iron and zircon. We have implemented a sound corporate social development programme and an internationally recognised environmental rehabilitation programme to restore the mined dunes to their natural state once mining operations have ceased. At Rio Tinto you can explore and develop your personal and professional potential within one of the most dynamic and diverse companies in the world.

If you are a high calibre scholar / student looking for a bursary opportunity, we can offer you one of the widest and most exciting range of opportunities available. 

So, if you think you’ve got what it takes to join a global leader in the mining and metals sector, apply today for an exciting tomorrow.

Applications are now open for those pursuing full time studies in the following fields:

· Industrial Engineering

· Chemical Engineering

· Computer Engineering

· Mechanical Engineering

· Computer Science

· Clinical Psychology

· Mechatronics Engineering

· Electronic Engineering

· Financial Accounting

· Digital Marketing

· Correctional Studies

· Chemistry

Requirements:

· Matric with Core Maths and Science preferably a L6 pass

· English Language minimum L5 pass

· Should already have applied to university and been accepted in the discipline you are applying for OR

have successfully completed 1st year at University.

Scroll down to apply now.

https://www.applytracking.com/tp/rj6_xqtP-y-K

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Truck & Trailer Technician

Rosslyn, Gauteng Job details

SalaryR100 000 – R150 000 a year

Job TypeFull-time

PermanentQualifications

Experience:

  • trailer mechanic, 2 years (Required)

Education:

  • High School (matric) (Preferred)

Full Job Description

Company situated in Pretoria North is looking for a Truck Trailer Mechanic. Suitable candidates must have at least 2 years relevant experience.

Duties & Responsibilities

Service and repairs on semi-trailers

Ensure trailer is roadworthy at all times and in a good working condition

Brake test after all brake overhauls

Repair and rewiring of ABS wiring

Repair and replacement of ABS wiring and sensors

Check and report on all air pipes and couplings

Prepare condition reports

Check and inspection on all cross beams and floors with entry plates

Check and report on apron plate and kingpins

Check and report on landing leg support and landing legs

Adhere to breakdown safety protocols

Apply SHEQ rules and regulations as prescribed by company policy and procedures

Administrating and regular reporting to management regarding breakdowns, repairs and services

Ensure jobcards is completed as per company policy and procedures with all supporting documentation

Ensure company breakdown vehicles are clean and inspected

Ensure breakdown logsheets register are completed and updated on all shifts

  • Desired Experience & Qualification*

2-5-year relevant experience

Computer literate – reprogram and adjustments on trailer modulators and ABS repairs

Code EC with PDP license (preferable)

Welding experience (preferable)

Mechanical and air related experience

Mechanical experience

Own tools essential

Job Types: Full-time, Permanent

Salary: R100,000.00 to R150,000.00 /year

Experience:

  • trailer mechanic: 2 years (Required)

Education:

  • High School (matric) (Preferred)
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Customer Manager at AVI

  • Permanent position
  • Bryanston, Gauteng
  • Undisclosed basic salary

About the Position

Company Profile

National Brands Limited seeks to attract a suitably qualified and experienced individual to assume the role of a Customer Manager based at our Bryanston Office and reporting directly to the National Customer Manager. This individual will be assist the team in growing value, volume and profit in line with the business objectives through the execution of appropriate sales strategies. Experience dealing with a “major customer” is required. Wholesale experience highly beneficial.

Duties and Responsibilities

Major customer strategy development and review Major customer management and support Joint working with customers Category growth within major customers Trade negotiations, promotional plans and listings Shared market information Business reviews Development of major promotions Operational management of accounts Analyse and report on performance Develop and maintain “Partner of Choice” Customer relationships

Competencies

Deciding and initiating action Presenting and communicating information Persuading and influencing Analysing Formulating strategies and concepts Adapting and responding to change Entrepreneurial and commercial thinking


Experience Required

At least 5 years’ experience as a Key Account Manager or Customer Manager gained in the FMCG required Proven track record in managing a “major customer” Wholesale experience

Minimum Qualifications Required

A completed degree in Business Management or similar

Knowledge Required

Relevant in-depth FMCG industry knowledge Sound business acumen Major customer relationship management.

For more and to apply visit their website. https://www.careerjunction.co.za/account/apply/2368906?redirect_url=%2Fjobs%2Fview%2F2368906%2Fcustomer-manager-in-bryanston-gauteng-at-avi

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Insurance Sales Consultants in Midrand

Midrand

R5 500.00 – R35 000.00 Per MonthComission: uncapped, performance based.

Job Type: Contract position

Sectors: Business Management , Call Centre , Sales.
Apply before Friday, May 15, 2020 – 2 Days Left

Vacancy Details

Do you want to be a part of a growing and dynamic team? UDM International (Pty) Ltd has been in existence for the past 25 years and currently looking to grow our sales team. Basic salary of R5500, with uncapped commission and incentives. Our current s…

Do you want to be a part of a growing and dynamic team? UDM International (Pty) Ltd has been in existence for the past 25 years and currently looking to grow our sales team.

Basic salary of R5500, with uncapped commission and incentives. Our current sales agents average between R35 000-R40 000 per month.

Benefits:

·         Gautrain reimbursement (up to R70 per day).

·         Medical Aid (Once permanent).

·         100% Death and disability cover (once permanent).

·         Free 12 week training.

·         Working hours:

Monday to Thursday: 07:30-15:30

Friday: 07:30-14:30

If you are interested, send your CV to recruiter5@udm.co.za

Candidate Requirements

Minimum requirements:

·         Matric/NQF4.

·         Fluent in English (Afrikaans is advantageous).

·         Self-motivated.

·         Target driven.

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Sales Executive

FRI DISTRIBUTION

Pretoria, Gauteng

Urgently hiring

Job detailsSalaryR16 000 – R24 000 a month.

Experience:

  • Sales And Marketing, 1 year (Preferred)

Education:

  • High School (matric) (Required)

Location:

  • Pretoria, Gauteng (Preferred)

Licence:

  • Driver’s License (Preferred)

Language:

  • English (Required)

Full Job Description

Make the most of your sales potential and join our winning team TODAY. F.R.I Distribution is a licensed distributor for Stock Market College. Working in an energetic, target-driven environment will not only generate a steady income, you will also boost your income through our generous remuneration structure and on target earnings. You will receive continuous mentoring and sales training – including ongoing support from our telemarketing department. INTERNAL LEADS AVAILABLE THROUGH OUR AFFILIATE PROGRAM

This is a great opportunity to build your career as we promote on performance. The opportunity exists to climb the ladder from Sales Consultant to Senior Sales Executive to Team Leader and later Sales Manager where you will earn commission on your team performance as well. We need YOUR impressive communication, interpersonal and negotiation skills. Your ability to thrive as a team player and independently while performing well under pressure.

Your drive to succeed, Your confidence and strong entrepreneurial drive.

Job Type: Permanent

Experience:

  • Sales And Marketing: 1 year (Preferred)

Education:

  • High School (matric) (Required)

Location:

  • Pretoria, Gauteng (Preferred)

Licence:

  • Driver’s License (Preferred)

Language:

  • English (Required)

Player and independently while performing well under pressure.

Your drive to succeed, Your confidence and strong entrepreneurial drive.

For more and to apply visit Indeed’s website

https://www.indeed.co.za/m/viewjob?

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Admin Assistants – Internship

R 6K–R 8K a month

Full–time

An opportunity has risen for those interested to pursue an admin internship for a period of 6 months, upon which the organization will decide whether to take you permanently depending on your performance. Those without experience are encouraged to apply. Grade 11 or Matric a must. No criminal convictions.

https://www.jobmail.co.za/browse-jobs/gauteng/administration-pa-secretary/pa-secretary/4679656-admin-assistants-internship?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic

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Trainee Technicians (Gauteng, Free State, Limpopo, KZN, Eastern & Western Cape)

Overall Purpose of the Job


The main purpose of the position is to install and maintain all Cartrack vehicle tracking and recovery systems according to the Cartrack fitment techniques and quality standards.

What we are looking for:

– Minimum Matric / Grade 12

– Valid drivers licence

– Must have some technical background/knowledge or be technically minded

– You will be placed on a 1 year trainee contract in which time you will be trained and assessed to become a Fitment Technician or other suited technical roles within the business.

How to apply. Click the link below to apply

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Talent Pool- Telesales Agents

RoodepoortMarket

RelatedPermanent position in the Call Centre, Sales, Telecommunications sector

Talksure

We are passionate about building a talent pool with skilled candidates who have a keen interest in joining a progressive business. We are currently addingTelesales Agents to our Talent Pool

Purpose of the job:

To foster and develop long-term relationships with clients and drive sales. You should work to satisfy customer needs and requests, respond to their queries in a timely manner and aspire to deliver an overall positive customer experience. Achievement of Sales targets and customer satisfaction is key to your success in this role. Strong focus on acquisitions.

• Able to cold call a customer

• Meet the required daily target

• Read a script verbatim when required

• Accurate data capturing

• Adherence to strict compliance mandates 

• Use of effective probing and questioning techniques

• Strong closing and pre-closing skills

• Excellent Attendance

• Strong sales ability

• Excellent objection handling skills

• Excellent communication skills

• Self-motivated

• Confident personality

• Maintain professionalism at all times

• Ability to deliver results and exceed expectations

• Matric essential

• 1 year + outbound Call Center experience

• Must have telesales experience dialing a Telco campaign

• Must have experience dealing with B2B and B2C clients

• Must also have at least 6 months inbound Call Centre experience

Basic+commission

Perm-flexi contract

Please note that if you meet the minimum requirements for the role we will be in contact with you, however should we not contact you by close of this advert please consider your application unsuccessful.

Apply before: Saturday, May 30, 2020 – 20 Days leftCompanies may expire jobs at their own discretion.If you have not received a response within two weeks, your application was most likely unsuccessful.

To apply visit https://m.careers24.com/now-hiring/jobs/5739-talksure/job-detail/?vacancyid=1671168&jobIndex=1

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